"There is no such thing as bad weather, only bad preparation."

Our Platinum canvas tents are weather-rated and have held through some serious Overberg afternoons. They are not rated for sustained extreme wind, and like any event structure, they need to be secured properly at each site. When we arrive on site we assess anchor points and evaluate the ground type to determine the best fixture method - different surfaces require different anchoring. We will tell you if conditions make rigging unsafe. For large or permitted events, an engineer sign-off is recommended. This is not something we provide, but we can share details of structural engineers we have worked with.

We are based in Greyton and regularly cover Hermanus, Stanford, Gansbaai, Swellendam and the broader Overberg. For events further out — Stellenbosch, the Garden Route, further into the Karoo — we quote transport separately. If you are unsure whether you are in range, send us a message and we'll let you know.

The team fee covers delivery to site, full rigging of up to 2 tents, and collection and pack-down after the event. Additional tents beyond 2 are quoted separately. The team fee is charged per setup, not per tent.

Send us an enquiry with your event date, venue and what you need. We'll confirm availability and send you a quote. A 50% deposit secures the date. The balance is due 7 days before the event or on the morning of setup. We'll send banking details on confirmation — EFT only.

Not always. Good photos and rough dimensions of the space are usually enough for us to quote and plan. For larger setups or unusual sites, a quick site visit makes things smoother. We'll let you know if we think it's worth one.

Deposits are non-refundable within 30 days of the event date. Outside 30 days, we'll work with you on rescheduling where we can. Full terms are on the invoice.

Our tents do not come with structural documentation as standard. For events that require engineering certification - typically paid ticketed events of over 200 people - you would need to commission a structural engineer separately. We can share details of engineers we have worked with. If your venue or event permit requires a sign-off, let us know early so we can factor it into the planning timeline.

All liability for the event - including guest safety, venue compliance, and any incidents on the day - sits with the venue or event organiser. We take care with how we rig and what we deliver, but as a hire company the responsibility for the event rests with whoever is running it. Our invoice sets this out clearly.